Why
Why are we different?
In-House Training & Recruitment
Dedicated to scouting and training top talent for seamless integration with your practice
Advanced AI-Driven Technology
Intelligently direct patient calls promptly and accurately, reducing call routing hold time
HIPAA Compliance & Data Security
Upholding the highest standards of compliance to safeguard patient data.
Dedicated Client Support Team
Experienced Account Managers ensure your practice runs smoothly every day
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How
How do we stand out?
Expert Call Management
Robust Patient Outreach
Real-time KPI Dashboard
Boost Insurance Payouts
Reduce Admin Costs
Learn more
Who We Serve

24/7 Tailored

Medical Staffing

Solutions

SCHEDULE DEMO

WHY TAKE THE

SOLO ROUTE?

Don't face the challenges of healthcare administration by yourself. With MEDSAC, you'll leverage AI-powered technology and expert remote agents to streamline your scheduling, billing, and patient communications seamlessly. Our fully integrated, HIPAA-compliant solutions not only ease administrative burdens but also empower your team to concentrate on delivering exceptional patient care and driving growth.

Let MEDSAC be your partner—because you deserve support every step of the way.

Hear How We Sound

Discover the

MEDSAC ADVANTAGE

Expert Call Management - powered by AI-technology

HIPAA Compliant & secure handling of patient data

Elevate Patient Experience - with tailored real-time support

Boost Insurance Payout - with effortless eligibility checks

Reduced Admin Costs - by automating routine tasks.

Robust Patient Outreach - wit targeted SMS, robo-calls, appointment reminders, & marketing campaigns

Remove your administrative headaches, and focus on what matters most... your patients and driving practice growth.

Schedule Your Demo

Frequently Asked Questions

We understand you have questions, we got you covered.

What is the process for Remote Agent (RA) training?

Our In-house Recruitment & Training Team sources top tier talent tailored to your Practice’s unique needs and train them to integrate seamlessly with your existing systems and operational standards.

Who is responsible for making sure our Remote Agents (RAs) stay on task?

Our Quality Assurance Team ensures that our RAs are on task and following the protocols set in place, with productivity benchmarks, assessments, and weekly reports. This not only enhances the quality of patient care, but also optimizes operational efficiency.

What support can we expect once we become a client?

Each client is paired with a dedicated account manager who provides tailored guidance & continuous assistance throughout every stage of the staffing process.

What performance indicators, matrices, & analytics can we expect from MEDSAC?

Our Real-Time KPI Dashboard provides access to comprehensive real-time analytics, allows you to monitor operations, identify inefficiencies, and make data driven decisions to optimize your practice.

How does Medsac ensure patient data security and confidentiality?

We prioritize patient data security by adhering to strict confidentiality protocols and utilizing secure interoffice messaging systems. Our processes uphold the highest standards of HIPAA Compliance to safeguard patient data.

How can Medsac help elevate patient experience?

Deliver a 5-star experience at every touch point as our Remote Agents (DAs) provide immediate, personalized assistance. Our smart automation ensures seamless scheduling and customized follow-ups, so your patients always feel valued and cared for.

How does Medsac help with financial tasks like billing and payment collection?

Medsac handles various financial tasks, including collecting co-payments and deductibles, reviewing outstanding patient accounts, contacting patients about balances, and providing clear financial reporting. This helps improve your practice's cash flow and reduces administrative burden.